Frequently Asked Questions

Please review the following list of frequently asked questions before contacting our customer service department.

Product Questions

What is included with the templates?
Can I use this product on a Mac?
Can you write me a custom resume or cover letter?
What programs do I need to use the templates?
What positions do you have resumes for?
After purchasing the templates, will I be able to type my information into the resume or cover letter?

Purchase Questions

Is my credit card transaction secure?
What methods of payment do you accept?

Download Questions

How do I download the templates to my computer?
How do I log into the website?
How long do I have to download the templates?
Where is the download saved on my computer?
It has been more than 30 days since I purchased the product. Will you allow me to download the product again?
Will you send me the product on a CD?

General Support

How can I contact you by phone?
How do I receive a refund on my order?
How do I contact customer support?

Resume Templates Starter Package

Use our professionally written resume samples to write your own powerful resume...in Minutes!

What our customers are saying: